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Privacy Policy

Effective Date: March 1, 2026

1. Information We Collect

Evvidence collects information necessary to provide electronic visit verification services, including: names, phone numbers, email addresses, GPS location data during service visits, and service delivery records.

2. How We Use Information

We use collected information to: verify service delivery, generate compliance reports, manage user accounts, and improve our services. We do not sell personal information to third parties.

Text messages (SMS). If you opt in to shift coverage texts, we use your mobile number only to send those messages. We do not sell, rent or share mobile numbers or text-messaging consent with third parties or affiliates for marketing or promotional purposes. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to opt out at any time.

3. HIPAA Compliance

Evvidence operates as a Business Associate under HIPAA. We implement administrative, physical, and technical safeguards to protect Protected Health Information (PHI). All PHI is encrypted at rest and in transit.

4. Data Retention

Service records are retained for the duration of the business relationship and for a minimum period required by applicable state and federal regulations. Upon account termination, PHI is de-identified after 60 days. Agencies are responsible for exporting records needed to meet state and federal retention requirements before account closure.

5. Data Security

We employ industry-standard security measures including encryption, access controls, audit logging, session management, and regular security assessments to protect your data.

6. Your Rights

You have the right to access, correct, or request deletion of your personal information. Contact us at privacy@evvidence.io to exercise these rights.

7. Contact

Evvidence is operated by Arcodia Inc DBA Evvidence.

For privacy inquiries, contact: privacy@evvidence.io

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